Housing & Property

With a long-standing history in housing and property, Hartington Consultants offers expert guidance across various initiatives tailored to the housing sector. Our deep industry knowledge ensures your housing operations are efficient, compliant, and poised for growth. Our services include:

Service Reviews
We conduct comprehensive service reviews to assess the efficiency, effectiveness, and quality of housing services. Our evaluations identify areas for improvement, ensuring services meet residents’ needs and organisational goals.

Government Compliance
Our team ensures your housing operations comply with UK government regulations, including consumer standards, through thorough audits and compliance checks, helping you avoid penalties and maintain high standards.

Service Audit
We offer detailed service audits, examining all aspects of your housing services, from frontline operations to back-office functions, to ensure optimal performance and compliance.

IT System Implementation
We assist in the seamless implementation of IT systems tailored to housing services, enhancing data management, communication, and service delivery to improve overall efficiency.

Customer Experience Process Review
Our consultants review customer experience processes, identifying pain points and opportunities for improvement to ensure residents receive the best possible service.

Process Optimisation and Streamlining
We streamline housing processes by eliminating redundancies and optimising workflows, leading to cost savings, faster service delivery, and improved operational efficiency.

Project and Programme Management
Our expertise in project and programme management ensures that housing initiatives are delivered on time, within budget, and to the highest standards, driving successful outcomes for your organisation.

Income and Rental Review
We review income and rental strategies, identifying growth opportunities while ensuring affordability and compliance with housing policies.